Frequently Asked Questions (FAQ)

How long is each class?
How often is each class?
What should they wear?
Do they need any equipment?
How can I talk to a live person to get information or register?
How do I know if my child is registered?
My child can't attend the program after all, can I get a refund?
Can my child attend a Trial Class?
Do you have multiple child discounts?
Do you have late fees?
Can I get a discount or pro-rated fee if I know my child will miss some classes?
Who are your coaches, and what are their qualifications?
Does a parent or guardian need to be present during each class?
Can I bring a sibling to the class?
What does Parent Participation Week entail?
My child old has never played this sport; will he/she feel out of place?
Are the classes progressive?
Do your programs run in the rain?

How long is each class? 
Each class is 50 minutes long. We strive to start every class right on time and not wait for participants to show up. So please try to arrive a few minutes before class start time warm up and are ready to start. Parents are encouraged to warm up with their child on the court/field! The kids love it so come a few minutes early!

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How often is each class? 
Classes are once a week at the same time. The exception is for holidays or a venue conflict. The class schedule is available online.

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What should they wear? 
Children should wear loose fitting clothing and sneakers and bring a water bottle. Please no sandals or dress shoes.

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Do they need any equipment? 
All equipment is provided.

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How can I talk to a live person to get information or register?  
You can reach a live person from 8am to 5pm PST at the number 1-866-849-1099. We are happy to chat with you.

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How do I know if my child is registered? 
If you registered directly with SuperTots Sports Academy, then you are registered upon our receipt of your registration and full payment. SuperTots Sports Academy will only contact you only if there is a concern about your registration. If you register on the SuperTots Sports Academy website, you will receive an instant online confirmation. If the registration was sent to any other organization, please contact that organization directly about their confirmation policy.

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My child can't attend the program after all, can I get a refund? 

Our Refund Protection Program allows any new customer to try a program for two classes risk free. The child must be registered and payment made for the session to secure their spot plus Refund Protection purchased for the program. If you decide anytime prior to the third class that you do not wish to continue in the program, please contact SuperTots Sports Academy by phone or email within 48 hours and you will receive a full refund of the program price minus the refund protection fee.

Refunds will only be given if you have registered through SuperTots Sports Academy. If you registered through another organization, please contact that organization directly about their refund policy.

SuperTots Sports Academy does not refund for missed classes.

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Can my child attend a Trial Class? 

Our Refund Protection Program allows any new customer to try a program for two classes risk free. The child must be registered and payment made for the session to secure their spot plus Refund Protection purchased for the program. If you decide anytime prior to the third class that you do not wish to continue in the program, please contact SuperTots Sports Academy by phone or email within 48 hours and you will receive a full refund of the program price minus the refund protection fee.

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Do you have multiple child discounts? 
When you register a child for more than one class in the same transaction (or when you register siblings at the same time) we offer a 20% discount on the lowest priced class. *Discount is not available in some areas.

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Do you have late fees? 
No. Your child can join a class up to 2 weeks before the end of the session and only pay a pro-rated fee.

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Can I get a discount or pro-rated fee if I know my child will miss some classes? 
Unfortunately, no. In order to maintain our high quality standards at SuperTots we have a defined instructor to child ratio. We won’t book extra children in a class to compensate for missed classes and then have to deal with high ratios if all the registrants attend a particular week. Customers pay for their class spot regardless of their attendance intentions to insure the proper ratio is never exceeded.

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Who are your coaches, and what are their qualifications?  
SuperTots Sports Academy recruits highly motivated individuals who have demonstrated an exceptional ability to communicate well with young children. All coaches must complete an application, personal interview, background investigation, classroom training, field training and pass a coaches' test prior to their first day of work.

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Does a parent or guardian need to be present during each class?  
Yes. Children this age have potty emergencies and other normal issues. The instructor is unable to leave the class to deal with the particular needs of an individual child.

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Can I bring a sibling to the class? 
Of course. We ensure adequate viewing space is available for each class. Our classes for two year olds are parent participation classes so please bring things for older siblings to occupy them if you are participating. We also have Parent Participation one week every session for all classes where the kids get to demonstrate to the parents all that they have learned.

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What does Parent Participation Week entail? 
The second from last week of the session, the parents are invited to participate in the light activity for the entire class. We play special games that require lots of Parent-Child play and interaction. Please wear active clothes and shoes on those days and prepare siblings that may be in attendance. You are welcome to bring a “fill in” if you can’t participate. Please tell the Instructor if you don’t have a fill-in or can’t participate and we will adjust and still make it a good experience for your child. We understand. It is not a big deal so don’t feel guilty (Moms) if you can’t participate for some reason. We can only allow one adult participant per child.

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My child has never played this sport; will he/she feel out of place? 
Nope. SuperTots Sports Academy is about individual development. The curriculum is designed to account for vastly different levels of ability. We use fun as the motivation for kids to learn new stuff and be active.

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Are the classes progressive? 
Yep! SuperTots Sports Academy offers a progressive curriculum that continues to challenge kids in an age-appropriate format. Children will graduate from one program to the next. The kids who have gone through multiple SuperTots classes over their pre-school stage and enter sports leagues have a history of doing very well.

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Do your programs run in the rain? 
Most of our venues are indoors but we do have some locations that are seasonally outdoors. If the weather is questionable please check the contact info you used when registering for a message from the local SuperTots operator.

 

Pending Charge

This activity will be charged within 48 hours of your checkout.

Pending Skill Assessment

This kids class, lesson or camp is pending a skill assessment. You should work with the provider to complete this skill assessment. If the assessment is not complete within 5 days, Skyhawks will automatically cancel this registration.

Pending Provider Approval

Registration for this program requires Skyhawk's approval.

Available

Click for registration and class details.

Full

This activity is FULL.

Almost Full

Registration for this activity is almost full.

New Session

Kids Classes available through SuperTots Sports Academy: Kids soccer baseball basketball volleyball cheerleading birthday parties

Conflict Warning!

This program occurs at the same time as a program you have already registered for or one that you have added to your shopping cart.

Meets During

Morning 6am to 11:59am
Afternoon 12:00pm to 4:59pm
Evening 5pm to 10pm
Full Day Camp 9am to 3pm.

When you are logged in, your results are automatically filtered by the age of the child you have selected.

Cancelation Policy

If your child is unable to attend the program after registering, you can apply the registration fee to a future SuperTots Sports Academy program in the current or following year by calling 866.849.1099. Refunds will only be given if you have registered through SuperTots Sports Academy and purchased Refund Protection. If you registered through another organization, please contact the organization directly about their refund policy. SuperTots Sports Academy does not pro-rate programs for missed camp days.

Zip Code

When logged the zip code is the one your entered in your account. If you want to your zip code click the 'My Account' link above.

Pending Assessment

Your registration can not be processed until your child completes a skill assessment or the provider waives the skill assessment. Please contact Skyhawks as soon as possible to resolve this prerequisite. We will reserve your spot for five days. If the skill assessment has not been completed or waived within five days from your order, your reserved activity or camp selection will be automatically canceled.

Pending Approval

You have selected a program that has limited availability. We must confirm availability with the provider before completing your selection. This process will be completed within 48 hours. During the 48 hour period you will have a reserved spot in your selected listings (1st choice and 2nd choice). If your 1st choice is not available, the registration process will automatically proceed with your 2nd choice.

Pending Payment

Your registration is pending payment. Payment will be processed within 48 hours and you will receive a receipt by email.

Pending Membership Status

Discount must be approved by provider. If provider does not approve discount, selection will be processed without the discount.

Maximum Possible Purchase Price

Because you have selected a program with limited availability, or one that requires a skill assessment, an actual total cannot be calculated at this time. The maximum Possible Purchase Price assumes that you are registered for the listings (whether 1st or 2nd choice) with the greatest purchase price.

You will receive one or more receipts which reflect the actual total for all charges. You will receive this within 48 hours unless one of your activities or camps is still pending a skill assessment.

Online Count

Number of registration spots available on https://www.supertotsports.com

Pending Registrations

Credit cards cannot be deleted when transactions are pending. To cancel, click cancel from your summary schedule. Cancellations are subject to the providers' policies. Skyhawks does not issues refunds or credits for cancellations without Refund Protection.

Skyhawks Cares Scholarships

Camperships for kids who are financially unable to attend sports programs.

Brandon's Goal

Creates awareness and raises money to support the institutions, doctors and organizations that are working to seek better treatments for childhood cancer and to find a cure.

Refund Protection

For $7 per program, due at the time of registration, Refund Protection entitles you to a full refund of your registration if you cancel for any reason at least 2 weeks before the program start date.

Rental Equipment

For the price specified, Skyhawks offers you the convenience of renting the necessary equipment required for participation in this program.

Non-Resident Fee

Add this fee to your cart if you are not a resident of the city noted.

Non-Member Fee

Add this fee to your cart if you are not a member of the organization noted.

Grade Level

Select your childs' current grade.